Returns And Refunds

We offer a 100% money back guarantee on all products that are defective or damaged during shipping or if we ship you the wrong size. Just let us know, send pictures, and we send you a new pair or refund you instantly.

• Returns:
  • Pillow Slides 2.0:
    • Comfort Guarantee: It's simple! If you've given your pair of Pillow Slides a fair shot over the span of one month, and you still don't find them comfortable, we want to make it right! 
    • Our Returns Policy timeframe is 30 days from when an order arrives at your address. For the Pillow Slides 2.0, you can generate a return via our returns portal and the label cost is reduced from the refunded amount. Alternatively, we offer free exchanges if you'd like to change out your color or size. Email us at help@pillowslides.com and we'll ensure your concerns are promptly taken care of. 

  • Pillow Slides & Pillow Sandals:
    • Comfort Guarantee: It's simple! If you've given your pair of Pillow Slides a fair shot over the span of one month, and you still don't find them comfortable, we want to make it right! Email us at help@pillowslides.com and we'll ensure your concerns are promptly taken care of. 
    • Our Returns Policy timeframe is 30 days from when an order arrives at your address. Pillow Slides is not responsible for costs associated with returning product (i.e. shipping labels).

• Dreamsteps & Pillow Socks:
• We currently only offer returns for pairs that have arrived defective or damaged. If your purchase falls under these conditions, please contact our customer service for assistance.

If you are unsatisfied with your order - please contact our support team and we will do our best to help you out!

Please feel free to contact us about returns at help@pillowslides.com